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Calm with Hannah

Privacy policy

Privacy Policy

Your privacy matters. This policy explains what personal information I collect, how it’s used, and how it’s protected.

What information I collect

I may collect:

  • Your name and email address
  • Any information you provide when booking a session or contacting me
  • Payment details (processed securely by third-party providers — I do not store payment information)

How your information is used

Your information is used only to:

  • Deliver services or sessions you have purchased
  • Communicate with you about bookings or enquiries
  • Meet legal or accounting requirements

Your email will only be used for marketing if you actively opt in. You can unsubscribe at any time.

Payments & third-party providers

Payments are processed securely by trusted third-party providers (such as Stripe). These providers handle your data according to their own privacy policies.

I may also use basic website analytics to understand how visitors use this site. This data is anonymised.

Who I share your data with

Your data is shared only when necessary, such as with:

  • Payment processors
  • Booking or scheduling tools

Your personal information is never sold or shared for marketing purposes.

How long your data is kept

  • Transaction and service records are kept for up to 7 years for legal and tax purposes
  • Other personal data is kept only as long as necessary

Your rights

You have the right to:

  • Access the personal data I hold about you
  • Request corrections or deletion
  • Withdraw consent for communications

To make a request, contact me using the details below.

Contact

If you have questions about this policy or your data, you can contact me at: [email protected]

Updates to this policy

This policy may be updated from time to time. The most current version will always be available here.

By using this website or purchasing services, you agree to this Privacy Policy.